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Category: Association Operations

Maintenance cracked and bandaged piggy bank with one dollar bill inside it
Financial, Physical, & Operational Health

In early 2020, our firm was hired to prepare a reserve study for an unremarkable 136-unit, 12-story condominium in south Florida. It was the kind of association you could drive right by without noticing, not much different from all the othe…

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Management Attaching card to the electronic reader to access the office or apartment, close-up. Card entry, personal identification, keyless access, modern technologies concept
2021 October Controlling Access to Your Building

Unless you live in Mayberry (and maybe even if you do), chances are you wouldn’t be comfortable leaving your house or going to bed and just leaving your front doors unlocked. Nor would you likely approve of anyone who passed by your home be…

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Management Business chair with out of office sign concept for vacation, holiday, lunch break or work life balance
2021 October Non-Resident Board Members

An individual’s interest in their community association is rarely just financial; in most cases, a building or HOA is also that individual’s home—and as such they’re motivated to contribute to its quality of life, neighborhood congeniality,…

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2021 October The Evolution of Property Management

Like so many other sectors of the economy, residential real estate management has changed and evolved since the turn of the millennium—and like those other sectors, much of that evolution is directly linked to the development and adoption o…

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As Costs Rise, So Do Carrying Charges

The Community Associations Institute (CAI) estimates that 74 million Americans live in communities managed by homeowners associations, of which condos account for 35% to 40%. That’s a lot of people - many of whom may be in for a nasty shock…

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Management Digital Documents
Fall 2021 Digital Documents

Paper, or electronic? It’s now a choice for everything, from the books we read for pleasure to the books we keep on our associations and corporations. Even restaurant menus are digital today in the wake of the need for ‘touch-free’ environm…

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Management Managing Conflict
Fall 2021 Managing Conflict

One of the unique aspects of life in a condo community is that a building or HOA is in many ways a microcosm of the larger world outside. It can suffer from the same factionalism and partisan bickering as any political entity, only on a muc…

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Finance Tapping Reserves in a Time of Financial Crisis
Tapping Reserves in a Time of Financial Crisis

It’s a question we’re asked all the time: "Can we use reserves to cover an operating fund shortfall?" Under normal circumstances, our standard response would be an emphatic “No!” -- because reserves are for major repair and replacement proj…

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