Category: Association Operations

We live in a world of add-ons. Ever since the term supersize was coined by the fast food industry back in 1994, the idea and its implications have spread to many aspects of the American lifestyle. We've become accustomed to 'value-added ele…

The vast majority of community association residents are decent folks who wouldn’t dream of disrupting life in their buildings by being verbally abusive to neighbors, by blowing up board members’ phones and email inboxes with endless compla…

Whether you're an executive of a multinational corporation or a cashier at the local supermarket, you probably receive a performance evaluation that assesses how well you're doing your job. Many association management companies may also do…

Whether one resides in an urban high-rise or in a more spread-out HOA, security—for both property and physical safety—is an important issue. Who can come in, at what times, how long they can stay, and how freely they can move about the prop…

Over 15% of Nevada's population are seniors age 65 and older and many of those residents suffer from some kind of disability, according to the latest census. No matter the median age of your community, a disaster plan is an obvious necessit…

One of the benefits of transitioning from renter to homeowner is the knowledge that your space is sacred and belongs only to us. But, when it comes to association living, sometimes unit owners have to give building staff or managers access …

The most important aspect of managing a building is keeping it, its residents, and their property safe. In days past, 'safety technology' consisted mostly of well-lit exits, the installation of panic bars and glow-in-the-dark stripping on e…

As long as there have been residential buildings, there has been maintenance personnel—be that a superintendent, a chief engineer, or a collection of reliable individuals. They're charged with the all-important task of ensuring that operati…

Data breaches can happen from hackers, employees, competitors, vendors or other third parties and can be intentional or accidental. It is well documented that even the best security systems are being hacked at an alarming rate. Most recent…

Boards and associations, just like individuals, carry insurance coverage to protect them from liability, loss and other financial and legal problems, although the issues may be a little different than the typical auto or single-family home…