Category: Management

Managing the people who work for one’s business is one of the most crucial tasks required of a business owner – indeed, it’s why human resources departments exist. In the world of HOAs and community associations, the responsibility for coll…

Community living comes with its own dynamics. Close quarters and shared spaces can—and often does—lead to conflict: conflict between neighbors, the association board of directors, and members; and also between the board or members and manag…

When a building, HOA or an individual apartment owner starts a big project, coordinating phases of work, construction schedules, and other logistics can seem like an extremely daunting task. It’s a lot to orchestrate and keep track of – so …

In major US cities these days, the decision to live in  a condo building often hinges upon the style of living afforded in a particular property. Whether it is defined partly by a full-scale gym and spa, a children’s study room/library, a c…

In the perennial struggle to control costs while still adequately maintaining a building or HOA’s physical plant, grounds, and other day-to-day business, some boards and managers are opting to hire superintendents, custodians, and other sta…

Every condo association and HOA must elect a board of directors to oversee the community’s finances, physical maintenance, and other day-to-day operations. While board elections don’t rise quite to the level of a state or even local electio…

Despite living in association, sometimes disputes erupt. Some residents just can’t be reasoned with. They’ll bother the board or other residents in various ways: noise at all hours, smells, maybe even just being a pest. No matter what it is…

No matter what the size of their portfolio, an association manager must wear a great many professional hats: human resources pro, administrator, mediator, organizer, social director, project manager, sounding board—sometimes even therapist.…

A  community association or homeowner's association is more likely than not governed by a ragtag band of brave volunteers. Oftentimes, these folks have outside jobs that have little to do with maintaining a residential real estate property,…

Like any company, a multifamily residential community generates a lot of paperwork in the course of doing business, from employment records to tenant records and more. It can be an enormous amount of stuff to manage, and knowing what to kee…