Condo and HOA boards are tasked with a great many responsibilities – including determining and promoting both the day-to-day and longer-term interests of their residents. That’s a tall order, and it’s largely achieved through the implementa…
An individual’s interest in their community association is rarely solely financial. In most cases, a building or HOA is also that individual’s home. And as such, they’re motivated to contribute positively to its quality of life, neighborhoo…
Most of the time, when a problem arises in a multifamily building or community association, the go-to solution is to get management on the phone (or text, or email). The refrain usually goes something like: “Management will take care of it!…
Everyone can use a little help now and again. The residents of community associations, associations or homeowners’ associations are no exception. There are tons of tasks that just cannot be left up to the board or residents who are busy peo…
A community association lives or dies based on how all of the various stakeholders involved can come together in effort to achieve a common goal: the maintenance of a successful and stable residential community. Excluding the buildings and …
A productive, collaborative relationship between board and community management is one of the linchpins of any successful condo association or homeowners’ association; it truly is all about teamwork. But if your team isn’t working, it may b…
No matter what the size of their portfolio, a community manager must wear a great many professional hats: human resources pro, administrator, mediator, organizer, social director, project manager, sounding board—sometimes even therapist. …
Handling the day-to-day business of a community association is no simple task, even for boards overseeing a relatively small property. There are books to balance, residents to placate, repairs to schedule, and a multitude of other boxes tha…
Managing the people who work for one’s business is one of the most crucial tasks required of a business owner – indeed, it’s why human resources departments exist. In the world of HOAs and community associations, the responsibility for coll…
Community living comes with its own dynamics. Close quarters and shared spaces can—and often does—lead to conflict: conflict between neighbors, the association board of directors, and members; and also between the board or members and manag…