COVID-19 has caused more far-ranging, persistent anxiety than any other event in recent history. It has affected our jobs, our living situations, and the way we interact with others, and it’s not done with us yet. Scientists and public heal…
A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…
Occasional clashes over questionable grass-mowing technique or noisy neighbors notwithstanding, according to the 2020 Homeowner Satisfaction Survey , a new report conducted by the Foundation for Community Association Research (FCAR) …
As some states continue phased reopening of their economies and social spaces, and others are forced to backtrack as coronavirus cases spread, the question on every board member and property manager’s mind these days is how their own commun…
As the COVID crisis has evolved, and states have moved into different phases of reopening, swimming pools and other aquatic amenities have been flashpoints for some of the biggest, most contentious questions around reopening (or not) common…
Last week, Thomas M. Skiba, CAE, CAI’s chief executive officer, and Ursula K. Burgess, Esq., president of CAI’s Board of Trustees, released a statement calling for equality and justice . As communities continue to navigate the current cr…
It’s a question we’re asked all the time: "Can we use reserves to cover an operating fund shortfall?" Under normal circumstances, our standard response would be an emphatic “No!” -- because reserves are for major repair and replacement proj…
The Community Associations Institute (CAI) has compiled a digest of government action resources (including clickable links) to help multifamily communities navigate the process of reopening their amenities and common areas now that the fede…
According to a recent press release, the National Multifamily Housing Council (NMHC) reports that more than half (53%) of multifamily developers polled for the third edition of the organization’s COVID-19 Construction Survey reported constr…
Beginning May 26, 2020, employers who are required to keep Occupational Safety and Health Act (OSHA) injury and illness logs [which according to OSHA’s website include ‘facilities support services’ and ‘services to buildings and dwellings’ …