A productive, collaborative relationship between board and community management is one of the linchpins of any successful condo association or homeowners’ association; it truly is all about teamwork. But if your team isn’t working, it may b…
No matter what the size of their portfolio, a community manager must wear a great many professional hats: human resources pro, administrator, mediator, organizer, social director, project manager, sounding board—sometimes even therapist. …
Whether living in a crowded high-rise or a sprawling suburban community, when it comes to condo associations and homeowners’ associations, safety is paramount. From management to the board to fellow residents, it falls to everyone to show c…
The days when an apartment building’s ‘security system’ consisted of a tricky front door lock and the landlord’s ill-tempered dog are long past. Today, security measures range from old-style deadbolts to high-tech biometric screening equipm…
Handling the day-to-day business of a community association is no simple task, even for boards overseeing a relatively small property. There are books to balance, residents to placate, repairs to schedule, and a multitude of other boxes tha…
Managing the people who work for one’s business is one of the most crucial tasks required of a business owner – indeed, it’s why human resources departments exist. In the world of HOAs and community associations, the responsibility for coll…
Community living comes with its own dynamics. Close quarters and shared spaces can—and often does—lead to conflict: conflict between neighbors, the association board of directors, and members; and also between the board or members and manag…
With so many people leading busy, sometimes hectic, lives that revolve around work, kids, social functions, and other obligations, it’s often very difficult for condo association and HOA administrators to find residents willing and able to …
Insurance liability is a very important issue for a condo association or HOA association or a condo association board. Most have built up a good relationship with their insurance agents or brokers, and many are content to leave the details …
One of the unique aspects of community living, whether that community is an association, condo association, or HOA, is the collective responsibility shareholders or association members take upon themselves when they offer to serve on their …